More than 80% of online shoppers are concerned about buying from any platform they don’t know (buySAFE).
Is there anything that can bring these doubts and concerns and address them properly? What are the salient features? This short
the article is all about customer trust.
Why it’s very important today!
Due to the rapid advancement in technology, the internet, and the digitalization of modern life, the world is becoming a global
village. As access to the internet is rapidly increasing worldwide. The number of e-commerce customers is climbing each year.
According to the reports over two billion people purchased goods and services online in 2020. Also with a surge in increase of using smartphones, more than 60 percent of users visited different online platforms in 2020 using their mobiles.
What should be done?
Trust in the marketplace place specifically in the Gemstone industry has a big impact on both sellers and customers. The following
paragraphs have some of the most important points for both sellers and buyers to take care of.
Some of the salient features for the sellers to describe are,
- Who am I?
- Why should the customers prefer me
- Do I am offering the best
- Do my items are ethically and sustainably
- Do I give any security to the clients
- How the information should be handled
- Who Verified my privacy policies
The sellers should provide a secure platform that can answer all the aforementioned concerns of the
customers. If he is successful to do so. He can grow his business.
Customers need to take care of the following points,
- Reach out to the seller if the information is not enough on his
- Use the secure ways of paying the money
- Look into the reviews
- Try to understand the portfolio of the company you are going
- Look for all the details before buying
In this way, both parties can go smoothly through the process
required to finalize a deal and create mutual trust.
Benefits of mutual trust
- Improves efficiency
- Improves engagement and productivity
- Enhances decision making
- The probability of gains will be higher
- This leads to a long-term relationship
- Fast proceeding
Afghan International Gems provides you with the best platform to answer all your concerns about gemstones and minerals and help
you in the best possible way to make your hobby more joyful and pleasant. We aim to share uniquely cut, raw, and designed
gemstones with you, while passionately inspiring and educating the industry about gemstones.