Returns & Refunds Policy
We are Thankful for the items that you obtain from us. And hoping that you will like this GOD gifted natural beauties. If something went wrong and you were are not completely satisfied and want to return our items back. We are ready to accept it with an open arms. The following are some of the more info’s about our return/refund policy.
- All returns must be postmarked within fourteen (14) days of the purchase date or within (3) days after receiving it.
- The returned parcel must be in the same new condition with all the tags attached.
- Return mail to the address mentioned below,
Corso Giulio Cesare, 27BIS
10125, Torino, TO, Italia.
- Inform us about your return.
- We only accept DHL EXPRESS/ FEDEX for the fast processing of the mail.
- The return fee will be deducted from your purchase Value on time of refund into your account
- You are allowed to use any other source of shipping with tracking information. The payment will be refunded after receiving the goods.
We will try our best to return you the amount you have paid as soon as possible
- The refund will be made after examining the items thoroughly. The process will take at least (3) to refund your payment.
- The amount will be instantly refunded to your PayPal.
- Payment by Credit Card
- Based on your credit card company. We will inform you when your amount has been deposited back.
Note: For defective or damaged products. You can contact us for an exchange or refund.
Still, if you have any queries or concerns, please contact us.